Sewingcenter is a sewing equipment center in the light industrial market since 2001. We provide state-of-the-art and technologically advanced equipment that facilitates the automation and optimization of the production process.

Challenge

Digitization of a new marketing strategy, incorporation of leading indicators into reporting, establishment of data architecture, creation of specifications for business process automation (implementation of CRM systems), and ongoing support.

Solution

• Conduct an analysis of existing reporting.
• Provide recommendations for report management to avoid errors.
• Create a template for tracking key KPIs.
• Identify and visualize key indicators. Develop a MIND map based on current and prospective business directions.
• Facilitate and select a CRM integrator. Company briefing, initial consultation, organization of meetings, analytical support, and recommendations for company selection.

Results

• Establishing a unified client database adhering to common standards.
• Monitoring the sales department's performance.
• Comprehensive analysis of lead management effectiveness, including inbound calls and inquiries, as well as statistical data and analytics.
• Strategic business development, expansion planning, and enhancing work quality.

From The Client

"These guys have built such a strong relationship with our organization that we consider them an extension of our IT department. We always know that excellent service is just a phone call or e-mail away and that we will receive the same level of attention they always provide that makes us feel like we're their top priority."